Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in global privacy standards, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your PII in accordance with our website.

What personal information do we collect from visitors to our website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, or other details to help improve your experience.

When do we collect information?

We collect information from you when you:

Place an order
Subscribe to a newsletter
Respond to a survey
Fill out a form
Use Live Chat
Open a Support Ticket
Enter information on our site

How do we use your information?

We may use the information we collect from you in the following ways:

To personalize your experience and deliver content and product offerings in which you are most interested.
To allow us to better service you in responding to customer service requests.
To administer contests, promotions, surveys, or other site features.
To quickly process transactions.
To send periodic emails regarding orders or other products and services.

How do we protect your information?

Our website is scanned regularly for security holes and known vulnerabilities to ensure your visit is as safe as possible. We use regular malware scanning, and your personal information is contained behind secured networks. Access is restricted to a limited number of persons with special access rights, who are required to keep the information confidential.

Sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement various security measures when a user places an order, submits, or accesses information to maintain its safety.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

We do not use cookies for tracking purposes. However, you can set your browser to warn you each time a cookie is sent or to disable cookies entirely. Disabling cookies may affect some features of our site but will not prevent you from placing orders.

Third-party disclosure

We do not sell, trade, or otherwise transfer your PII to outside parties.

Third-party links

We do not include or offer third-party products or services on our website.

Google

We comply with Google’s advertising requirements to ensure a positive user experience. You can review their Advertising Principles here: https://support.google.com/adwordspolicy/answer/1316548?hl=en

We do not currently use Google AdSense but may do so in the future.

COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under 13 years of age. Parents retain control over the collection of personal information from children under COPPA regulations where applicable.

Fair Information Practices

In accordance with global Fair Information Practices, we will take the following actions in the event of a data breach:

Notify affected users via email within 1 business day.

We also adhere to the Individual Redress Principle, ensuring individuals have enforceable rights against data collectors and processors who fail to comply with the law.

CAN-SPAM Act

To comply with the CAN-SPAM Act, we:

Do not use false or misleading subjects or email addresses.
Identify messages as advertisements when applicable.
Include the physical address of our business or site headquarters.
Honor opt-out/unsubscribe requests promptly.
Provide users with an unsubscribe option at the bottom of emails.

If you wish to unsubscribe from emails, follow the instructions at the bottom of any email, and we will promptly remove you from all correspondence.

Contacting Us

If you have questions regarding this privacy policy, contact us using the details below:

Website: www.airsupport-tactical.com
Headquarters Address: 11 Igneri Road, Valsayn, Trinidad and Tobago
Email: info@airsupport-tactical.com
Phone: +1 (868) 235-5477

Last Edited: January 9, 2025